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News | Chatting for your health

Bosch launches online social counselling for associates

Last year, members of Germany’s public insurance companies missed an average of 36 days of work for mental health reasons. According to the BKK Health Report 2016, the number of sick days due to psychological ailments more than doubled between 2005 and 2015. With the aim of helping its associates even more, Bosch is now the first company in Germany to offer its in-house social counselling service for associates online. “In-house social counselling can contribute to maintaining the health of our associates,” explains Christoph Kübel, member of the board of management and director of industrial relations at Robert Bosch GmbH. “With the online offer, it is now even easier for them to get support“.

 

 

Easy access, low inhibition threshold

On the new social counselling website, more than 100,000 Bosch associates in Germany can now get in touch with the experts at the company’s in-house social counselling service. The new point of contact makes it easier for associates to get advice. They can use the service from anywhere at any time, also from their smart phones and home computers. Associates and counsellors communicate via email, or live in individual and expert chats. Just like personal meetings, all digital conversations remain confidential. This makes it easier to talk about sensitive issues related to mental health, stress management, and crisis management.  “With our online counselling services, we are reaching associates who may have been too afraid or ashamed to seek help in the past,” says Michaela Noe-Bertram, head of in-house counselling services at Bosch.

Comprehensive healthcare

With its online counselling services, Bosch has further expanded its healthcare services for associates. In 2015, the company added prevention, rehabilitation, and integration measures related to mental health. The aim is to detect psychological problems early on, raise awareness among associates and their supervisors, and make integrated help services available. In addition to the in-house counselling service, the network also includes Bosch health services and the company’s more than 400 sport and leisure time groups.

More information on the new online social counselling service be found here (Only available in German).